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Insurance and Delivery
You the customer will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you.
THE FASHION MANSION SHOP insures each purchase during the time it is in transit until it is delivered to your specified delivery address.
We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by THE FASHION MANSION SHOP, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.
The signature can be waived for domestic orders dispatched via UPS. When placing an order, the signature requirement is set by default; however, you can update your preference on the shipping page before proceeding to purchase.
Please note, that if no signature is collected, you agree to our terms and conditions and, confirm that THE FASHION MANSION SHOP can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. You authorise THE FASHION MANSION SHOP to leave the package(s) at the shipping address without obtaining a signature and release and indemnify THE FASHION MANSION SHOP from liability for any loss or damage that may result from leaving the package(s) at your shipping address without obtaining a signature.
Please note that we aim to dispatch all orders within 24 hours, or 48 hours during sale periods. Delivery times appearing on the Site are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within 30 days of the day on which we accept your order. THE FASHION MANSION SHOP is not responsible for any delays caused by destination customs clearance processes.
If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.